# Privacy Policy **Effective Date: September 20, 2025** ## 1. Introduction B and B Holdings LLC, a Wyoming limited liability company, doing business as LocallyKnown.pro ("Company," "we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and safeguarding of your information when you visit our website, locallyknown.pro (the "Site"), or engage our Jekyll website development and digital marketing services (the "Services"). Please read this Privacy Policy carefully. By using our Site or Services, you consent to the data practices described in this policy. ## 2. Information We Collect We collect information in the following ways to provide and improve our Services: ### A. Information You Provide to Us We collect personally identifiable information that you voluntarily provide when you engage our Services, fill out a contact form, or communicate with us. This information may include: - **Contact Data:** Your first and last name, business name, email address, and phone number. - **Business Data:** Business type, current website URL, competitor information, and other business details necessary to perform the Services. - **Project Data:** Jekyll site requirements, content preferences, and strategic marketing goals. - **Financial Data:** Billing address and payment information, which is processed securely by our third-party payment processors (e.g., Stripe). We do not store your full credit card details on our servers. ### B. Information We Collect Automatically When you visit our Site, we automatically collect certain technical information about your device and browsing activity. This may include: - **Log and Usage Data:** IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, and other interaction data. - **Cookies and Tracking Technologies:** We use cookies, pixels, and similar technologies to operate our Site and collect analytics data. For more information, please see Section 6, "Cookies and Tracking Technologies." ## 3. Legal Basis for Processing If you are in the European Economic Area (EEA), we process your personal data on the following legal bases: - **Performance of a Contract:** To provide the Services you have requested and to fulfill our obligations under our Terms of Service. - **Legitimate Interests:** To operate our business, improve our Site and Services, and communicate with you, provided that your rights and interests do not override our interests. - **Consent:** Where you have given us explicit consent to use your information for a specific purpose. - **Legal Obligation:** To comply with applicable laws and regulations. ## 4. How We Use Your Information We use the information we collect for the following purposes: - To provide, operate, and maintain our Jekyll development and digital marketing Services. - To conduct competitor analysis and keyword research for your strategic marketing foundation. - To create and deliver monthly strategic content as part of our ongoing Services. - To process transactions and send you related information, including confirmations and invoices. - To communicate with you, respond to your comments, questions, and requests, and provide customer support. - To analyze usage trends and user engagement to improve our Site and Services. - To detect and prevent fraudulent or illegal activity. - To comply with legal and regulatory obligations. ## 5. How We Share Your Information We do not sell your personal information. We may share your information with the following third parties under limited circumstances: - **Service Providers:** We share information with third-party vendors and partners who perform services on our behalf, such as payment processing, web hosting, email delivery, and analytics. These providers are contractually obligated to safeguard your data. - **Google Services:** Our use of Google Analytics involves sharing data with Google as described in their privacy policy. - **Legal and Compliance:** We may disclose your information if required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others. - **Business Transfers:** In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. ## 6. Cookies and Tracking Technologies We use cookies and similar technologies to help operate our Site and to collect data. Cookies are small text files placed on your device to store data. We use them for: - **Essential Operations:** To enable the functionality of our Site. - **Analytics:** To understand how visitors use our Site so we can measure and improve performance (e.g., Google Analytics). - **Form Tracking:** To track form interactions and optimize conversion rates. You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, if you block cookies, some features of our Site may not function correctly. ## 7. Data Security and Retention **Security:** We implement a variety of administrative, technical, and physical security measures to protect your personal information. However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security. **Retention:** We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. ## 8. International Data Transfers We are based in the United States, and the information we collect is governed by U.S. law. If you are accessing our Site or Services from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the United States. By using our Services, you consent to the transfer of your information to the U.S. ## 9. Your Privacy Rights Depending on your location, you may have the following rights regarding your personal information: - **Right to Access:** The right to request copies of your personal information. - **Right to Rectification:** The right to request that we correct any information you believe is inaccurate. - **Right to Erasure (Right to be Forgotten):** The right to request that we erase your personal information, under certain conditions. - **Right to Restrict Processing:** The right to request that we restrict the processing of your data, under certain conditions. - **Right to Data Portability:** The right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions. - **Right to Object:** The right to object to our processing of your personal data, under certain conditions. To exercise any of these rights, please contact us at privacy@locallyknown.pro. ## 10. Children's Privacy Our Site and Services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it. ## 11. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes. ## 12. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: **B and B Holdings LLC** DBA LocallyKnown.pro Email: privacy@locallyknown.pro